Ambassador Underwood is a senior management consultant and policy advisor with extensive experience in both the public and private sectors. Specific areas of expertise include the design and implementation of training programmes for public and private sector executives, organizational behaviour and management, human resource management, strategic planning and management, change management, corporate governance, public sector transformation, and executive and performance coaching. In January 2012, she became one of the principal driving forces behind the Caribbean Leadership Project serving as the Regional Project Manager and later as the facilitator in the flagship leadership development programming targeting the most senior civil servants in twelve CARICOM countries. Programme participants, consultants, governmental stakeholders and representatives from the funding agency (Canadian International Development Agency) have publicly commented on Joan’s managerial proficiency and exemplary facilitation skills.
Prior to taking up residence in Barbados in 2012, Joan established a successful career in her home country of Antigua and
Barbuda. In 2009, Joan was certified with distinction by the US based HR Certification Institute (HRCI) as a Senior Professional in Human Resources. In 2011, the Executive Board of Human Resource Professionals of Antigua and Barbuda (HRPAB) conferred Honourary Membership on Ambassador Underwood. The organization’s charter stipulates that this designation may be granted to individuals “who have become eminent in the field of Human Resources Management and who are deemed capable and/or reputable to promote the purpose of the HRPAB”. In August 2015, she fulfilled the requirements for the Society of Human Resource Management’s designation as a Senior Certified Professional (SHRM- SCP). More recently, Joan was certified by Prosci® Canada and the Change Management Learning Center as a Change Practitioner. In addition to her work in coaching, management and policy, Joan served for seven and a half years as Antigua and Barbuda’s Non-Resident Ambassador to a number of Latin American countries including Mexico, Venezuela, Chile and Brazil.
Joan’s commitment to lifelong learning is evident from the various executive development programmes which she has completed at internationally acclaimed institutions including Harvard, the Richard Ivey School of Business (University of Western Ontario), the Massachusetts Institute of Technology Sloan School of Management and the Association for Talent Development (ATD). She has also served as a facilitator and subject matter expert in the Cave Hill School of Business (CHSB/UWI) Executive Diploma in Management and the Executive MBA programmes and is currently a member of CHSB’s adjunct faculty.
Presentation: You Can’t Pour From An Empty Cup
In the quest for success, HR Professionals and other leaders often find themselves burning the candle at both ends. In fact,
research has shown that some leaders wear self-sacrifice – including sleep deprivation – as a badge of honour. While the
intentions behind this mindset may be noble, the practice is both unsustainable and self-defeating. Whether you’re just starting your career, or you have decades under your belt, finding the sweet spot between being STRETCHED and STRESSED is the result of an exquisite combination of art and science. This session utilizes an engaging blend of storytelling and primary and secondary research findings to diagnose and help rectify some of the most prevalent self-sabotaging attitudes and behaviours manifested by far too many HR professionals and other organizational leaders.
By the end of the session, participants will be able to assess just how full their proverbial cups are. They will also have been exposed to practical measures they can implement in order to replenish their cups. And because PEOPLE are the focus for all HR Practitioners – and indeed should be the focus of all leaders – we will also explore the impact that we have on others when we allow the levels in our cups to run low. That awareness will lay the foundation for greater self-regulation and ultimately ensuring that we get L.O.U.D. (Leadership Elevated, Opportunity Amplified, Unity Re-Imagined, Diversity Ignited).